The COVID-19 pandemic has had a significant impact on every aspect of the hospitality industry, including hotel housekeeping procedures. As hotels work to adapt to the new normal, they have had to implement new cleaning protocols to ensure the safety of guests and staff. In this blog post, we’ll discuss the impact of COVID-19 on hotel housekeeping procedures.
Impact of COVID-19 on Hotel Housekeeping Procedures
- Increased Cleaning Frequency
Hotels have had to increase the frequency of cleaning to reduce the chances of the virus spreading. This means that housekeeping staff must clean and disinfect all high-touch areas in the guest room, such as door handles, light switches, and remote controls, multiple times a day.
- Use of Personal Protective Equipment
Housekeeping staff must use personal protective equipment (PPE), such as masks and gloves, when cleaning guest rooms. This protects both the staff and guests from the transmission of the virus.
- New Cleaning Protocols
Hotels have had to implement new cleaning protocols to reduce the chances of the virus spreading. These protocols include using highly-effective disinfectants and cleaning products, using microfiber cloths and mops that can be laundered after each use, and disinfecting high-touch surfaces in public areas, such as elevators and lobby furniture.
- Contactless Services
Hotels have had to implement contactless services to reduce the chances of the virus spreading. This includes providing guests with digital keys, using contactless payment methods, and providing guests with pre-packaged amenities.
- Training and Education
Hotels have had to provide training and education to housekeeping staff on new cleaning protocols and safety procedures. This ensures that staff are properly trained to use PPE, disinfectants, and cleaning products and that they understand the importance of maintaining a clean and safe environment.
In conclusion, the COVID-19 pandemic has had a significant impact on hotel housekeeping procedures. Increased cleaning frequency, the use of personal protective equipment, new cleaning protocols, contactless services, and training and education are just a few of the changes that hotels have had to implement to ensure the safety of guests and staff. As the world continues to adapt to the new normal, it’s important for hotels to continue to prioritize the safety of their guests and staff and adapt their housekeeping procedures accordingly.